Satisfaction with quality of ICU care for patients and families

Families’ perspectives are of great importance in evaluating quality of care in the intensive care unit (ICU). This Danish-Dutch study tested a European adaptation of the “Family Satisfaction in the ICU” (euroFS-ICU) | Critical Care

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Image source: Ricardo Díaz – Flickr // CC BY-NC-ND 2.0

The aim of the study was to examine assessments of satisfaction with care in a large cohort of Danish and Dutch family members and to examine the measurement characteristics of the euroFS-ICU.

Most family members were moderately or very satisfied with patient care, family care, information and decision-making, but areas with room for improvement were also identified. Psychometric assessments suggest that composite scores constructed from these items as representations of either overall satisfaction or satisfaction with specific sub-domains do not meet rigorous measurement standards. The euroFS-ICU and other similar instruments may benefit from adding reflective indicators.

Full reference: Jensen, H.I. et al. (2017) Satisfaction with quality of ICU care for patients and families: the euroQ2 project. Critical Care. 21:239

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